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Emergency & help

Numbers that work from any phone, and where to get help in your language.

Last checked 2026-10-21 · Rules, prices and hours change — check the official source before you rely on it.

Call

119 — Fire & ambulance

Free. Interpretation is available — say your language.

📞 Call 119

112 — Police

Crime, accidents, lost passport report.

📞 Call 112

1330 — Korea Travel Hotline

24/7 tourist help and interpretation in English, Chinese, Japanese and more. They can also interpret for you with a taxi driver or shop.

📞 Call 1330

1345 — Immigration Contact Center

Visas, ARC (Alien Registration Card) and stay questions, in multiple languages.

📞 Call 1345

If something goes wrong

Feeling sick

Pharmacies (약국) handle minor issues. Not sure where to go? Call 1330 (24 hours, interpreters) for advice on clinics that speak your language. Serious cases: the emergency room (응급실) of a large hospital or 119. Keep your travel insurance details on your phone.

응급실

Lost something

Search found items on the Korean police online service Police Minwon 24 (경찰민원24), or ask the subway station office or the taxi company. Keep your card receipt — it identifies the taxi.

Police Minwon 24 ↗

Lost passport

Report the loss at the nearest police station (파출소) or call 182 (police, non-emergency), then contact your embassy or consulate for an emergency passport.

Living in Busan?

My Busan is the city's portal for foreign residents and students: settling-in guides, support centers and free interpretation.

mybusan.kr ↗

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Handy phrases

카드로 결제할게요I'll pay by card

영수증 주세요Receipt, please

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