Free phone lines and websites run by Korea and Busan for visitors — travel questions, interpretation, visas, lost items.
Last checked 2026-10-18 · Rules, prices and hours change — check the official source before you rely on it.
Run by the Korea Tourism Organization. Ask about anything on your trip, have them interpret for a taxi driver or shop by phone, or report a problem. Press the number for your language after it connects (Russian, Vietnamese, Thai and Malay/Indonesian 8:00–19:00 only). From a foreign number: +82-2-1330.
📞 Call 1330Volunteers interpret by phone in about 19 languages. Call 1588-5644 or use the BBB app, pick your language, and hand the phone over when you need to.
📞 Call 1588-5644BBB Korea ↗Visas, extensions, residence cards. Weekdays 9:00–22:00 in about 20 languages; after 18:00 Korean, English and Chinese only. Choose your language in the menu, then press *.
📞 Call 1345HiKorea (official) ↗Busan city's site for foreign residents (visas, health, housing, jobs) in many languages. Phone help from the Busan Global Center: 1577-7716, weekdays 9:30–18:30.
📞 Call 1577-7716mybusan.kr ↗Both work from any phone, free, with interpretation. What to do when you're sick, robbed or lose your passport is on our emergency page.
Emergency & help →Found items handed to the police are listed online (the former LOST112 is now part of Police Minwon 24). The site is in Korean — call 1330 if you need help searching.
Police Minwon 24 ↗No tips here yet — be the first to share one.